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Cancellation Policy


Cancellation Policy for AEROMARTS E-Commerce Multivendor Platform

1. Order Cancellation:

Users may cancel orders on the AEROMARTS E-Commerce Multivendor Platform within [7] hours of purchase.

2. Cancellation Request Process:

Users can initiate a cancellation by accessing their order history and selecting the cancel option.

Cancellation requests beyond the specified time frame may be subject to vendor approval.

3. Approved Cancellations:

Approved cancellations within the stipulated time frame will be eligible for a full refund.

Refunds will be processed using the original payment method.

4. Vendor Approval:

Cancellation requests outside the initial [7] hours may require vendor approval.

Vendors are encouraged to respond promptly to cancellation requests and communicate any applicable fees or conditions.

5. Non-Cancellable Items:

Some products or services may be non-cancellable or have specific cancellation conditions. Users will be notified of such restrictions before completing the purchase.

6. Vendor Responsibilities:

Vendors must clearly communicate their cancellation policies, including any fees or conditions associated with canceling an order.

Vendors are responsible for promptly processing approved cancellations.

7. Refund Processing Time:

Refunds for approved cancellations will be processed within [7] days from the date of cancellation.

8. Communication:

AEROMARTS Customer Support will communicate with users regarding the status of their cancellation requests and refunds.

9. Policy Changes:

AEROMARTS reserves the right to modify or update this Cancellation Policy at any time. Users will be notified of any changes.

10. Contact Information:

For cancellation inquiries or assistance, please contact AEROMARTS Customer Support at [info@aeromarts.com].

11. Effective Date:

This Cancellation Policy is effective as of [Effective Date].

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