Cancellation Policy for AEROMARTS E-Commerce Multivendor Platform
1. Order Cancellation:
Users may cancel orders on the AEROMARTS E-Commerce Multivendor Platform within [7] hours of purchase.
2. Cancellation Request Process:
Users can initiate a cancellation by accessing their order history and selecting the cancel option.
Cancellation requests beyond the specified time frame may be subject to vendor approval.
3. Approved Cancellations:
Approved cancellations within the stipulated time frame will be eligible for a full refund.
Refunds will be processed using the original payment method.
4. Vendor Approval:
Cancellation requests outside the initial [7] hours may require vendor approval.
Vendors are encouraged to respond promptly to cancellation requests and communicate any applicable fees or conditions.
5. Non-Cancellable Items:
Some products or services may be non-cancellable or have specific cancellation conditions. Users will be notified of such restrictions before completing the purchase.
6. Vendor Responsibilities:
Vendors must clearly communicate their cancellation policies, including any fees or conditions associated with canceling an order.
Vendors are responsible for promptly processing approved cancellations.
7. Refund Processing Time:
Refunds for approved cancellations will be processed within [7] days from the date of cancellation.
8. Communication:
AEROMARTS Customer Support will communicate with users regarding the status of their cancellation requests and refunds.
9. Policy Changes:
AEROMARTS reserves the right to modify or update this Cancellation Policy at any time. Users will be notified of any changes.
10. Contact Information:
For cancellation inquiries or assistance, please contact AEROMARTS Customer Support at [info@aeromarts.com].
11. Effective Date:
This Cancellation Policy is effective as of [Effective Date].
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